Resources

Get Answers to Your Benefit Questions

The Employee Benefits Service Center is here to answer your questions and help make your employee benefits easier to use…and best of all, it’s free!

Within 24 hours of your initial call, the representatives will either have the issue resolved or will update you on any further actions including the time frame for resolution.

Below are some of the questions they can answer.

Benefit Questions
I need to have surgery; does my insurance cover it? How much will my portion of the cost be?

Claims Assistance
I received a bill from my doctor. I thought these services were covered. What do I do now?

Referral
I need to see a specialist, but I’m having trouble getting a referral. What do I do?

Eligibility Issues
I tried to pick up a prescription today, but the pharmacy is saying that I’m not covered. Why?